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BOIL WATER ADVISORIES LIFTED IN WALLED LAKE AND NOVI

BOIL WATER ADVISORIES LIFTED IN WALLED LAKE AND NOVI

  • Second set of water quality tests came back clear, and the boil water advisories have been lifted for Novi and Walled Lake
  • Work continues to remove and replace 60 additional feet of main west of the original break
  • Both main replacements are expected to be completed by Sunday, March 15th

DETROIT – At approximately 4:30 a.m. Saturday, March 7, 2026, the Great Lakes Water Authority (GLWA) discovered a break on a 48-inch water transmission main on 14 Mile Road at Verona, which is between Drake and Farmington Roads in Farmington Hills.

The boil water advisories in Novi and Walled Lake have been lifted.

“I want to thank the residents and businesses of Novi and Walled Lake for the patience as we work to first return water service and then lift the boil water advisories caused by the break on our 14 mile water main,” said Suzanne R. Coffey, Chief Executive Officer, GLWA. “You have not received the service from GLWA that you deserve or require and for that I am sincerely sorry. The number and frequency of breaks on this water main are unacceptable, and we are committed to developing a comprehensive and long-term solution to help avoid future catastrophic failures of this water main.”

The Oakland County Water Resource Commissioners Officer, in conjunction with the Oakland County Health Division, has created a webpage with resources to assist residents and businesses with safely emerging from boil water advisories. Those resources can be found HERE.

GLWA Field Service crews and emergency contractors continue their work to complete repairs at the original break site, as well as the replacement of 60 additional feet of water main west of the break site. This includes 40 additional feet of water main that were identified for replacement after future review of recent inspection data. Both main replacements are expected to be completed by Sunday, March 15, 2026.

What is the Water Residential Assistance Program?

The Water Residential Assistance Program, or WRAP, provides assistance to eligible, low-income households who receive water and/or sewer service from GLWA member partner communities. Households can receive help with paying down past due balances and receive water and sewer bill payment assistance for up to two years. Eligible seniors and permanently disabled persons can obtain bill credit assistance without an expiration date. Participants may also receive conservation assistance and minor plumbing repairs. WRAP, a first of its kind program in Michigan, was created by representatives from throughout the region. GLWA partners with agencies like Macomb Community Action, United Way for Southeastern Michigan, and Wayne Metropolitan Community Action Agency to deliver WRAP services to residents.

Water Residential Assistance Program Policy

Read the WRAP policy detailing the mission and vision of the program, as well as the objectives and outcomes.

Eligibility

Households are eligible for WRAP if they meet the following criteria:

  • Reside within the GLWA service area;
  • Demonstrate household income at or below 200 percent of the federal poverty level;
  • Establish they are responsible for the water or sewer bill;
  • Reside in the home they own or rent.

Program Elements 

  • Bill payment assistance based on household income and bill amount
  • Arrearage or past due balance assistance
  • Conservation measures such as a home water audit and minor plumbing repairs

TAKE ADVANTAGE OF WRAP

GLWA engages local service delivery partners to administer the program. This partnership leverages the other resources and assistance programs available, working to ensure residents have adequate support outside of just their water and sewer bill.

 

Wayne County & Monroe County:

Wayne Metro Community Action Agency (Wayne Metro)
313-386-9727

Apply Now

 

Washtenaw County:

United Way for Southeastern Michigan (UWSEM)

248-983-5656

Apply Now

 

Macomb County, Lapeer County and St. Clair County:

Macomb Community Action (MCA)
586-469-6464

Apply Now

 

Oakland County

United Way for Southeastern Michigan
248-983-5656

Apply Now

 

City of Flint

Genesee County Community Action Resource Department (GCCARD)

810-232-2185

Apply Now

 

It should be noted that residents within the city of Detroit are eligible for the Detroit Water & Sewerage Department’s Lifeline H2O Program, which is partially funded by WRAP. To find out more, call 313-435-2055 or go to www.lifeline.detroitmi.gov.

Single Resource Download

WATER RESIDENTIAL ASSISTANCE PROGRAM FY 2025 REVIEW

Single Resource Download

Water Program Timeline Infographic 1.30.2026

Single Resource Download

WRAP FAQs


Contact GLWA

CONTACT US

For general questions about WRAP contact via us Email