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Update 20: 120-inch Water Transmission Main Break

FOR IMMEDIATE RELEASE                                                                        10:00 a.m.

September 30, 2022



  • Flushing and disinfection process of the 120-inch water transmission main is completed
  • Three rounds of water quality testing completed; results confirm that the water meets or surpasses regulatory standards
  • GLWA has now begun the process of returning the regional system to normal operations; this is expected to occur by October 5 

DETROIT – The Great Lakes Water Authority (GLWA) is providing an update on the August 13 break to the 120-inch water transmission main that distributes finished drinking water from its Lake Huron Water Treatment Facility to communities in the northern part of GLWA’s drinking water service area.

As repairs were being made, GLWA communicated that there were three phases to the repair process: 1) water main inspection and repair, 2) water main disinfection, flushing, and water quality testing; and 3) restoration of the water transmission main to normal operations.

With phases one and two completed, and water quality testing results confirming that the water meets or surpasses regulatory standards, GLWA has now begun the process of returning the 120-inch water transmission main to service, as well as the rest of the regional system to normal operations. While GLWA does not expect there to be any major impacts to the regional system during the restoration, some of the 23 originally impacted communities may see limited fluctuations in their water pressure throughout the next day or so.

GLWA expects this return to normal operations to occur by October 5.

More information will be shared as it becomes available.


About the Great Lakes Water Authority (GLWA)

The Great Lakes Water Authority (GLWA) is the provider-of-choice for drinking water services to nearly 40 percent, and efficient and effective wastewater services to nearly 30 percent, of Michigan’s population. With the Great Lakes as source water, GLWA is uniquely positioned to provide those it serves with water of unquestionable quality. GLWA also has the capacity to extend its services beyond its 88 member partner communities. As part of its commitment to water affordability, the Authority offers a Water Residential Assistance Program to assist low-income households in participating member communities throughout the system. GLWA’s board includes one representative each from Oakland, Macomb, and Wayne counties, two representatives from the city of Detroit, and one appointed by the Michigan governor to represent member partner communities outside of the tri-county area.



What is the Water Residential Assistance Program?

The Great Lakes Water Authority (GLWA) launched the Water Residential Assistance Program (WRAP) in 2015 to provide financial assistance to qualifying low-income households in the GLWA service area. WRAP helps households with low incomes permanently reduce their water, sewer, and drainage services bills by providing water conservation measures and offering bill payment and arrearage assistance. The program is funded by at one half of one percent of GLWA budgeted revenues.

Representatives from the surrounding counties worked together with GLWA to create a program that is first of its kind in Michigan, and one of only a few models for sustainable assistance plans in the country. GLWA engages with local service delivery partners who have direct oversight of the implementation and marketing of the program in their service areas, allowing for more tailored outreach efforts. Our partners include Macomb Community Action Agency (MCA) and the founding-administer Wayne Metropolitan Community Action Agency (Wayne Metro).

Program Elements 

  • Direct Bill Payment Assistance 
  • Arrearage Assistance 
  • Conservation Assistance and Minor Plumping Repairs

Program Benefits

  • Program participants can receive financial coaching and conservation education
  • Community action agency partners can provide households with additional wrap around programming
  • Utilities receive additional revenue on a reoccurring basis
  • Program design is intentionally flexible to adjust to changing demands and needs

Who is Eligible for WRAP?

Households may be eligible for WRAP if they meet the following requirements:

  • Reside within the GLWA service region
  • Household income is at or below 200% of the federal poverty level
  • Are responsible for paying their water bill
  • Own OR rent the home


GLWA engages local service delivery partners to administer the program. This partnership leverages the other resources and assistance programs available, working to ensure residents have adequate support outside of just their water bill.

Wayne County (Including City of Detroit, Washtenaw County, and Monroe County

Wayne Metro Community Action Agency (Wayne Metro)
7310 Woodward Ave., Ste. 800
Detroit, MI 48202

Macomb County, Lapeer County and St. Clair County

Macomb Community Action (MCA)
21885 Dunham Rd., Ste. 10
Clinton Township, MI 48036

Oakland County

Wayne Metro Community Action Agency (Wayne Metro)
7310 Woodward Ave., Ste. 800
Detroit, MI 48202

 City of Flint

Wayne Metro Community Action Agency (Wayne Metro)
7310 Woodward Ave., Ste. 800
Detroit, MI 48202


WRAP’s Impact in the Community

  • “The water auditor explained everything that needed repairing and changed some things on the spot to save water, like my shower head. Thank you WRAP for all of your assistance!”
  • “I requested assistance and I was treated with respect, my application link was sent directly to me, and I did not have to wait many days anticipating a decision.”
  • “I was shown how my water meter works, also tips for saving water to keep my bill down. Please keep educating residents about water!”

Contact GLWA


For general questions about WRAP contact via Email