PROCESS TO LIFT BOIL WATER ADVISORIES IN WALLED LAKE AND NOVI CONTINUES
DAMAGED PIPE SECTION HAS BEEN REPLACED; PROCESS TO LIFT BOIL WATER ADVISORIES IN WALLED LAKE AND NOVI CONTINUES
• Water pressures in Novi and Walled Lake are currently near normal levels
• Boil Water Advisory remains in effect for Novi and Walled Lake
• Process to lift boil water advisories continues
• Installation of new section of steel main has been completed
• Inspection of adjacent main has determined an additional 20-foot section west of the current break site must be replaced
• Both sections of pipe replacement are expected to be completed this week
• The new work will not impact the mid-week target for lifting the boil water advisories
DETROIT – At approximately 4:30 a.m. Saturday, March 7, 2026, the Great Lakes Water Authority (GLWA) discovered a break on a 48-inch water transmission main on 14 Mile Road at Verona, which is between Drake and Farmington Roads in Farmington Hills.
Field Service crews and emergency contractors have completed the installation of the new 20-foot section of steel main. It is anticipated that the installation should be completed by the end of the day on Monday. After an inspection of the main on either side of the current break area, an additional 20-foot section of distressed main 80-feet west of the current break was identified and will be replaced this week.
The process for lifting the boil water advisories in Novi and Walled Lake continues with Novi and Walled Lake conducting flushing of their systems. The first of two required rounds of water quality testing is being taken today. The second round of testing will be taken 24 hours later. If both rounds of testing come back clear, it is anticipated that the boil water advisories could be lifted by mid-week.
The replacement of the additionally identified 20-foot section of main will not impact the proposed mid-week target for lifting the boil water advisories.
The Oakland County Health Division has created a helpful checklist for residents and businesses to use once Novi and Walled Lake emerge from the boil water advisories.
GLWA will share more information as it becomes available.
What is the Water Residential Assistance Program?
The Water Residential Assistance Program, or WRAP, provides assistance to eligible, low-income households who receive water and/or sewer service from GLWA member partner communities. Households can receive help with paying down past due balances and receive water and sewer bill payment assistance for up to two years. Eligible seniors and permanently disabled persons can obtain bill credit assistance without an expiration date. Participants may also receive conservation assistance and minor plumbing repairs. WRAP, a first of its kind program in Michigan, was created by representatives from throughout the region. GLWA partners with agencies like Macomb Community Action, United Way for Southeastern Michigan, and Wayne Metropolitan Community Action Agency to deliver WRAP services to residents.
Water Residential Assistance Program Policy
Read the WRAP policy detailing the mission and vision of the program, as well as the objectives and outcomes.
Eligibility
Households are eligible for WRAP if they meet the following criteria:
- Reside within the GLWA service area;
- Demonstrate household income at or below 200 percent of the federal poverty level;
- Establish they are responsible for the water or sewer bill;
- Reside in the home they own or rent.
Program Elements
- Bill payment assistance based on household income and bill amount
- Arrearage or past due balance assistance
- Conservation measures such as a home water audit and minor plumbing repairs
TAKE ADVANTAGE OF WRAP
GLWA engages local service delivery partners to administer the program. This partnership leverages the other resources and assistance programs available, working to ensure residents have adequate support outside of just their water and sewer bill.
Wayne County & Monroe County:
Wayne Metro Community Action Agency (Wayne Metro)
313-386-9727
Washtenaw County:
United Way for Southeastern Michigan (UWSEM)
248-983-5656
Macomb County, Lapeer County and St. Clair County:
Macomb Community Action (MCA)
586-469-6464
Oakland County
United Way for Southeastern Michigan
248-983-5656
City of Flint
Genesee County Community Action Resource Department (GCCARD)
810-232-2185
It should be noted that residents within the city of Detroit are eligible for the Detroit Water & Sewerage Department’s Lifeline H2O Program, which is partially funded by WRAP. To find out more, call 313-435-2055 or go to www.lifeline.detroitmi.gov.
WRAP Flyers
English
Arabic
Bengali
Spanish
WATER RESIDENTIAL ASSISTANCE PROGRAM FY 2025 REVIEW
Water Program Timeline Infographic 1.30.2026
WRAP FAQs
2024 WRAP Improvements
