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GLWA Continues Working to Remove Water Following Break on 54-inch Water Main

GLWA CONTINUES WORKING TO REMOVE WATER FOLLOWING BREAK ON
54-INCH WATER TRANSMISSION MAIN IN SOUTHWEST DETROIT

GLWA crews have worked overnight and are continuing efforts to remove water from the affected area.
Pumps have been placed at the site to expedite water removal

DETROIT – The Great Lakes Water Authority (GLWA) continues its critical role as a part of the broader emergency response to a break on a 54-inch steel water transmission main at Beard and Rowan in Southwest Detroit that occurred in the early morning hours of Monday, February 17, 2025. Crews have been on-site throughout the night and remain actively engaged in repair efforts.
Three pumps have been placed in the area to expedite water removal. Once the water is cleared, site excavation can begin, after which a full assessment of the damaged pipe will be conducted to determine what exactly is required for the repair to occur.
In the interim, GLWA has been in contact with its pipeline supplier to make them aware of the potential pipe needs and the urgency of receiving any replacement pipe segments.

More updates will be provided as they become available.

Residents impacted by the water main break can call (313)774-5261 to be connected to emergency resources through the City of Detroit.

Contact Us

Get in touch during regular business hours and we’ll get back to you as soon as possible. In the case of an emergency, please use the emergency contact information below.

Contact GLWA

GENERAL CONTACT

For general information about GLWA, call or email and we will get back with a response in a timely manner.

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MEMBERS EMERGENCY CONTACT

If you are a GLWA member partner with an emergency, please call our Systems Control Center.
Contact GLWA

DETROIT EMERGENCY CONTACT

For local water or sewer issues within the City of Detroit, please call the DWSD emergency line.

Single Resource Download

Sewer Back-Up Claim Form

If you have been impacted by a sewer back-up and want to file a claim with GLWA, please click below.


Administration Address

Great Lakes Water Authority
735 Randolph, Suite 1900
Detroit, MI 48226

 

Customer Payment Address

Great Lakes Water Authority
Attn: Treasury
P.O. Box 441370
Detroit, MI 48224-1370

For prompt credit to your account, please include the remittance slip with your payment.

For ACH, wire instructions and payment questions, please send an email to treasury@glwater.org.

 

Other Contacts

CEO Office:
ceo@glwater.org

New Contract or Contract Negotiation:
313-964-9034

Contracts and Grants/General Info:
contractsandgrants@glwater.org

Member Outreach:
313-964-9301,  
outreach@glwater.org

Water Quality:
313-926-8127, waterquality@glwater.org

Pressure or Flow Issues:
313-267-6000systemscontrol@glwater.org

Water Meter Issues:
313-267-9007wamr@glwater.org 

Sewer Meter Issues: 
313-267-8977
gdrss@glwater.org

Wholesale Automated Meter Read (WAMR) Portal:
313-267-1474wamr@glwater.org

Greater Detroit Regional Sewer System (GDRSS) Portal:
313-267-1474gdrss@glwater.org

Industrial Waste Control:
313-297-5850iwc@glwater.org

Easements:
313-267-8987

Procurement: 
procurement@glwater.org

Permits: 
313-267-3698, permits@glwater.org

Miss Dig:
313-267-8958

Single Resource Download

GLWA Department Contact Directory