GLWA CONTINUES WORKING TO REMOVE WATER FOLLOWING BREAK ON
54-INCH WATER TRANSMISSION MAIN IN SOUTHWEST DETROIT
GLWA crews have worked overnight and are continuing efforts to remove water from the affected area.
Pumps have been placed at the site to expedite water removal
DETROIT – The Great Lakes Water Authority (GLWA) continues its critical role as a part of the broader emergency response to a break on a 54-inch steel water transmission main at Beard and Rowan in Southwest Detroit that occurred in the early morning hours of Monday, February 17, 2025. Crews have been on-site throughout the night and remain actively engaged in repair efforts.
Three pumps have been placed in the area to expedite water removal. Once the water is cleared, site excavation can begin, after which a full assessment of the damaged pipe will be conducted to determine what exactly is required for the repair to occur.
In the interim, GLWA has been in contact with its pipeline supplier to make them aware of the potential pipe needs and the urgency of receiving any replacement pipe segments.
More updates will be provided as they become available.
Residents impacted by the water main break can call (313)774-5261 to be connected to emergency resources through the City of Detroit.

Contact Us
Get in touch during regular business hours and we’ll get back to you as soon as possible. In the case of an emergency, please use the emergency contact information below.
GENERAL CONTACT
MEMBERS EMERGENCY CONTACT
DETROIT EMERGENCY CONTACT
Sewer Back-Up Claim Form
If you have been impacted by a sewer back-up and want to file a claim with GLWA, please click below.
Administration Address
Great Lakes Water Authority
735 Randolph, Suite 1900
Detroit, MI 48226
Customer Payment Address
Great Lakes Water Authority
Attn: Treasury
P.O. Box 441370
Detroit, MI 48224-1370
For prompt credit to your account, please include the remittance slip with your payment.
For ACH, wire instructions and payment questions, please send an email to treasury@glwater.org.
Other Contacts
CEO Office:
ceo@glwater.org
New Contract or Contract Negotiation:
313-964-9034
Contracts and Grants/General Info:
contractsandgrants@glwater.org
Member Outreach:
313-964-9301, outreach@glwater.org
Water Quality:
313-926-8127, waterquality@glwater.org
Pressure or Flow Issues:
313-267-6000, systemscontrol@glwater.org
Water Meter Issues:
313-267-9007, wamr@glwater.org
Sewer Meter Issues:
313-267-8977, gdrss@glwater.org
Wholesale Automated Meter Read (WAMR) Portal:
313-267-1474, wamr@glwater.org
Greater Detroit Regional Sewer System (GDRSS) Portal:
313-267-1474, gdrss@glwater.org
Industrial Waste Control:
313-297-5850, iwc@glwater.org
Easements:
313-267-8987
Procurement:
procurement@glwater.org
Permits:
313-267-3698, permits@glwater.org
Miss Dig:
313-267-8958