Contact Us

Get in touch during regular business hours and we’ll get back to you as soon as possible. In the case of an emergency, please use the emergency contact information below.

General Contact

For general information about GLWA, call or email and we will get back with a response in a timely manner.
M-F | 9am–5pm
844-455-GLWA (4592)
info@glwater.org

Member Emergency Contact

If you are a GLWA Member Partner with an emergency, please call our Systems Control Center.

24/7
313-267-6000

Sewer Back-Up Claim

If you have been impacted by a sewer back-up and want to file a claim with GLWA, please click below.

Administration
Address

Great Lakes Water Authority
735 Randolph, Suite 1900
Detroit, MI 48226

OTHER CONTACTS

CEO Office

ceo@glwater.org

New Contract or Contract Negotiation

313-964-9034

Member Outreach

313-964-9301
outreach@glwater.org

Water Quality

313-926-8127
waterquality@glwater.org

Pressure or Flow Issues

313-267-6000
systemscontrol@glwater.org