Contact Us

Get in touch during regular business hours and we’ll get back to you as soon as possible. In the case of an emergency, please use the emergency contact information below.

Contact GLWA

GENERAL CONTACT

For general information about GLWA, call or email and we will get back with a response in a timely manner.

Contact GLWA

MEMBERS EMERGENCY CONTACT

If you are a GLWA member partner with an emergency, please call our Systems Control Center.
24 / 7

Administration Address

Great Lakes Water Authority
735 Randolph, Suite 1900
Detroit, MI 48226

 

Customer Payment Address

Great Lakes Water Authority
Attn: Treasury
P.O. Box 441370
Detroit, MI 48224-1370

For prompt credit to your account, please include the remittance slip with your payment.

For ACH, wire instructions and payment questions, please send an email to treasury@glwater.org.

 

Other Contacts

CEO Office:
ceo@glwater.org

New Contract or Contract Negotiation:
313-964-9034

Contracts and Grants/General Info:
contractsandgrants@glwater.org

Member Outreach:
313-964-9301,  
outreach@glwater.org

Water Quality:
313-926-8102

Pressure or Flow Issues:
313-267-6000systemscontrol@glwater.org

Water Meter Issues:
313-267-9007wamr@glwater.org 

Sewer Meter Issues: 
313-267-8977
gdrss@glwater.org

Wholesale Automated Meter Read (WAMR) Portal:
313-267-1474wamr@glwater.org

Greater Detroit Regional Sewer System (GDRSS) Portal:
313-267-1474gdrss@glwater.org

Industrial Waste Control:
313-297-5850iwc@glwater.org

Easements:
313-267-8987

Procurement: 
procurement@glwater.org