What We Do

From the organization’s team members to the communities they serve, people are the driving force behind the “how” and the “why” at GLWA. Comprehensive training and inclusive decision making ensure individuals are seen, heard, and valued. The diverse, intergenerational stories of GLWA’s workforce reflect the very communities it serves, fueling a commitment to quality.

We treat and return wastewater to its source often cleaner than how it was received – solidifying our commitment to environmental sustainability and cultivating a brighter future for our communities. As safeguards of Michigan’s most valuable natural resource, we are committed to investing in the next generation of water guardians through education, job creation, and research-based collaboration.

We deliver safe, high-quality drinking water and wastewater treatment to nearly 4 million people across southeast Michigan, consistently surpassing state and federal standards. Through research-based innovation and operational transparency, we continuously work to maintain the public’s trust and raise the bar for the water sector around the world.

While our work is complex and nuanced, the way we talk about it, isn’t. As a voice of authority in the water sector, we seek to educate everyone, from elected officials to the public at large. Using personal stories, engaging visuals, and approachable language will help simplify complex systems and create a shared sense of ownership across southeast Michigan.