BOIL WATER ADVISORIES LIFTED IN WALLED LAKE AND NOVI
- Second set of water quality tests came back clear, and the boil water advisories have been lifted for Novi and Walled Lake
- Work continues to remove and replace 60 additional feet of main west of the original break
- Both main replacements are expected to be completed by Sunday, March 15th
DETROIT – At approximately 4:30 a.m. Saturday, March 7, 2026, the Great Lakes Water Authority (GLWA) discovered a break on a 48-inch water transmission main on 14 Mile Road at Verona, which is between Drake and Farmington Roads in Farmington Hills.
The boil water advisories in Novi and Walled Lake have been lifted.
“I want to thank the residents and businesses of Novi and Walled Lake for the patience as we work to first return water service and then lift the boil water advisories caused by the break on our 14 mile water main,” said Suzanne R. Coffey, Chief Executive Officer, GLWA. “You have not received the service from GLWA that you deserve or require and for that I am sincerely sorry. The number and frequency of breaks on this water main are unacceptable, and we are committed to developing a comprehensive and long-term solution to help avoid future catastrophic failures of this water main.”
The Oakland County Water Resource Commissioners Officer, in conjunction with the Oakland County Health Division, has created a webpage with resources to assist residents and businesses with safely emerging from boil water advisories. Those resources can be found HERE.
GLWA Field Service crews and emergency contractors continue their work to complete repairs at the original break site, as well as the replacement of 60 additional feet of water main west of the break site. This includes 40 additional feet of water main that were identified for replacement after future review of recent inspection data. Both main replacements are expected to be completed by Sunday, March 15, 2026.
2021 Rain Event Updates
Gathered here is information relevant to the significant rain events that occurred in the summer of 2021.
Available Assistance
If your FEMA claim has been denied, click here for step-by-step instructions on how to file an appeal with FEMA (scroll down to the “If You are Denied” section). The City is also encouraging residents who need assistance with their claim to visit either of its two Disaster Recovery Centers: Kemeny Recreation Center (2260 S. Fort Street) and The Salvation Army (3000 Conner Street).
You may also qualify for assistance provided by a group of local realtors. Please click here and scroll to the end of this news article for more details.
09/21/2021
Reports/Presentations
GLWA Claim Form
If you have sustained property damage or injuries from a sewer backup event within 45 days and believe GLWA is responsible for your damages or injuries, click below for GLWA’s claim form. Failure to provide proper notice may bar your claim.